Who is responsible for your data?

Owner: ECOSOLUCIONES QUIMICAS SL

Tax Identification Number: B88270244

Registered office: CALLE VIOLETA, 7, – Humanes de Madrid (Madrid – 28970)

Contact telephone number: 919292203 | 669006712

Email: info@ecosolucionesquimicas.es

Please note that this Privacy Policy does not address, and we will not be responsible for, the privacy, information, or other practices of any third parties, including those of any party operating a portal to which these Portals contain a link. The inclusion of a link in the Portals does not imply endorsement of the linked portal by us or our affiliates.

Lawfulness of data processing

We respect your privacy. Therefore, we only process your personal data when we are authorized to do so. You may give us your consent to the processing of your personal data, when the processing so requires. In other cases, if you use services on our website that require your data in order to be performed, we will be authorized to process your data for the execution of such activity. An example of this is the registration of entries that we collect to guarantee, for example, that our website operates without errors (including the technical maintenance of the website). In any case, we will inform you about the processing of personal data that is carried out, and of course, your rights and interests will always be taken into account. If you have any questions about your personal data, you will find your data protection rights later on this page.

Purpose of data processing

We will not make personal information public without consent. We do not sell or share personal information voluntarily.

ECOSOLUCIONES QUIMICAS SL will process your data as a user, manually and/or automatically, for the following specific purposes:

• To prepare anonymous statistical reports regarding access habits and activity carried out by users on the website.
• To carry out the necessary actions to protect the interests of customers when necessary, or to comply with judicial resolutions and the measures agreed therein.
• To send electronic communications with offers, promotions and news related to our activity, only if you, as a customer, have consented to it or have not expressly opposed it.
• If you decide to contact us outside of a contractual relationship or without registering, you may do so through the website or the contact email.

In order to correctly process your request when you contact us, we may ask you to provide us with personal data such as your name, e-mail and any other information related to your request and your message. Optionally, you can provide your postal address and/or telephone number. We collect the requested information for the sole purpose of correctly managing your request. The data will not be used for any additional purpose or communicated to third parties without your express consent, unless we are authorized to do so by law. If it is not mandatory by law to keep your personal data, it will be deleted once your request has been processed.

• For technical reasons, each time your browser accesses our website, information is automatically sent to our server (e.g. browsing data). Some of this information is stored in log files, such as:
  • date of access
  • time of access
  • URL of the page
  • HTTP protocol version
  • files accessed
  • volume of data transferred
  • type of internet browser and its version
  • type of operating system
  • IP address (anonymized)

Browsing data does not include personal data. We only analyze browsing data when necessary, especially to solve failures in the operability of our website or to resolve security incidents. We store this data indefinitely

Recipients of data transfer

Your personal data may be transferred to third parties, collaborating companies, provided that their intervention is necessary for the execution of the contract or the provision of the service that has been entrusted to us, an example of these collaborating companies being delivery companies or banking entities.

The data controller and these collaborating companies sign the relevant data processor contract, ensuring that it will be carried out under the conditions imposed by the data controller and guaranteeing the appropriate levels of confidentiality

We may also find ourselves in the situation of having to transfer personal data when necessary to provide the service or respond to the query that has been requested, as well as the Tax or Judicial Administration or Security Forces and Corps, in those cases provided for in the law.

Term of conservation of personal data

ECOSOLUCIONES QUIMICAS SL will keep your personal data, as a user, only for the time necessary to carry out the purposes for which it was collected, as long as you do not revoke the consents granted. Subsequently, if necessary, it will keep the information blocked for the legally established periods, in any case, for 5 years, or the period established by law for any action that may arise from the treatment.

Rights of users

You can send us a letter to ECOSOLUCIONES QUIMICAS SL, CALLE VIOLETA, 7, – Humanes de Madrid (Madrid – 28970) or send us an email to ELVIRAPEREZ@ECOSOLUCIONESQUIMICAS.ES, to carry out any of the following actions:

• Revoke the consents granted.
• Obtain confirmation as to whether or not ECOSOLUCIONES QUIMICAS SL is processing personal data concerning you.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from ECOSOLUCIONES QUIMICAS SL the limitation of the processing of data when any of the conditions provided for in the data protection regulations is met.
• In certain circumstances and for reasons related to your particular situation to the processing of your data, the interested parties may oppose the processing of their data. ECOSOLUCIONES QUIMICAS SL will stop processing the data, except for legitimate compelling reasons, or the exercise or defense of possible claims.
• Obtain human intervention, express your point of view and challenge the automated decisions adopted.
• Request the portability of your data.
• Claim before the Spanish Data Protection Agency https://www.aepd.es/ when the interested party considers that ECOSOLUCIONES QUIMICAS SL has violated the rights that are recognized by the applicable regulations on data protection.

https://www.aepd.es/derechos-y-deberes/conoce-tus-derechos

Updated version January 2024.